Your vehicle’s warranty book “instructions” on the Lemon Law

When you purchased or leased your new vehicle, it came with a warranty book or other printed pamphlet on what steps to take in resolving complaints you have with your vehicle. These “steps” are designed to “assist” the customer in resolving their complaints. Consumers should be aware, however, that these “steps” are often what the automobile manufacturer suggests, and not necessarily what your state’s Lemon Law says you must do. Sometimes the “instructions” on “your responsibilities” were printed in these books before potential amendments to your state’s Lemon Law were enacted. Keep in mind that these warranty books are written by the automobile manufacturer to best serve the manufacturer. They are not without important content, but a consumer should get a “balanced” view of their individual procedural requirements from a legal standpoint from a Lemon Law attorney. Contacting a qualified Lemon Law attorney in your state can be of great assistance in understanding what your responsibilities are as a consumer, and what your rights are under your state’s Lemon Law.